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A woman speaks on the phone beside a laptop, with an inset of a scratched car bumper.

B1 · 2 min audio

Звонок в страховую

Calling My Insurer

After a parking-lot collision, a driver calls the insurer to explain what happened and send photos of the damage.

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I dialed the insurance company’s number and, when the operator answered, I immediately explained that I want to file a claim for a traffic accident.

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, , , . I dialed the insurance company’s number and, when the operator answered, I immediately explained that I want to file a claim for a traffic accident. , , «». It happened yesterday, around three in the afternoon, in the parking lot in front of the “Pyatyorochka” supermarket. , , , . I was backing out of the parking spot, carefully looked in the mirrors, and, as it seemed to me, there was no one behind. , , , . But at that moment, when I had almost pulled out, a dark blue sedan suddenly appeared behind, which I had not noticed before. . A dull thud and a crunch rang out. , . I immediately stopped, turned off the engine, and got out of the car. , , , . The other driver, a man of about forty, also got out, and we began to inspect the damage. , , . Fortunately, no one was injured, only both cars had a dented bumper and fender. , . He behaved calmly, we exchanged phone numbers and insurance policy details. — , , . I photographed everything with my phone — the damage, the position of the cars, and his license plate number. . Then we drove away. , . Now I am calling to get everything on record. , . I have already sent the photos to the email address that the operator gave me., . I hope this is enough for the settlement.
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